At many manufacturing or production facilities this transportation company provides rail cars to be loaded by the customer before being transported to a different location, either within the customer’s location, or by rail across the country.
The client wanted to extend the capability of a highly successful quoting engine and order entry system.
The company had a massive warehouse in Indiana. They had just installed a new flow rack, which they hoped would allow items to get from the warehouse floor to the trucks.
The system developed by Guilford Group provides shippers with information to manage their domestic shipments through various modes of transportation to create a seamless door-to-door product. The service is designed to help customers compress cycle time, lower overall transportation cost, maximize supply chain efficiency, and dramatically improve service.
There were several issues that needed to be resolved with ClimbaCab®. The units have embedded Java, and in all there were 16 items that needed to be fixed or refined. These items included issues with firmware flashing, firmware updating, testing of the operating system as it loaded, Java 7 support, Windows 8 testing, reporting and debugging.
The client needed support with a legacy system. In 2007, Guilford Group took over support, maintenance and forward development of the Pegasus application for this Fortune 500 Transportation company. The application is used 24/7/365 by an office staff of approximately 100 people, 2000 customers, and 800 drivers.