As the largest independent mobile fleet maintenance company in the country, Dickinson Fleet Services employs over 1,000 individuals. With 21 maintenance facilities and over 400 mobile trucks, they believe in a personalized approach to maintenance. Now they can provide more enhanced, connected service to their customers from any location thanks to the help of Guilford Group.
We have a 20+ years history with a big-seven national railway on projects as well as development, maintenance & support of several enterprise level systems. We have built deep knowledge of business and its processes. Two key areas have been mobile solutions and application to their fleet and customer web portals with automation.
This transportation company’s Intermodal Terminal Operation System (ITOPS) is an application that supports operations at each of the terminals. It helps manage equipment coming in and out of their facilities, security at the gates, down time of equipment, loading and unloading of the rails, bookings and reservations of equipment and more.
The client needed support with a legacy system. In 2007, Guilford Group took over support, maintenance and forward development of the Pegasus application for this Fortune 500 Transportation company. The application is used 24/7/365 by an office staff of approximately 100 people, 2000 customers, and 800 drivers.